We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet.
Please contact our Customer Support Team at firstname.lastname@example.org with your order number, and we will look into the status of the order and assist you accordingly
If your order has already been processed to ship, we will be unable to cancel your order. But do not worry! You are more than welcome to return the package to us within 30 days of purchase for a product refund. You can read more on returns here.